How is the monthly bill calculated with active children
Modified on: Wed, 3 Feb, 2021 at 12:03 PM
For Premium+ and Professional+ subscriptions, the bill is calculated each month based on the number of unique active children during the billing period. A child is considered active if at least one entry was saved on its profile during the billing period. A child is not counted if there is no activity for a child, even if the profile is still on the account and not marked as inactive.
The invoice is not strictly linked to the active/inactive status of the child at the date of the invoice. For instance, assuming the invoice is on August 1st, the invoice will be calculated based on the activity between June 30th and July 31st. If an entry has been saved for a child on July 1st, then the child is marked as inactive in the application, the app will still count the child for the August invoice (because of the 7/1 entry).
If a child is marked as inactive during the whole billing period, then no entry can be saved for the profile and the child will not be counted for the invoice. If the child is marked as active, but not entry was saved during the billing period, then the child will not be counted for the invoice.
The system counts the number of unique active children for the invoice, it might be different from the maximum daily occupation. For instance, if there are 15 children on Mondays, and 15 different children on Tuesdays, the app will count 30 children for the invoice.
The monthly minimum charge is $4.99.
The price goes down after 100 children:
0-100 children: $1.4/child/month
100-200 children: $1.2/child/month
200-500 children: $0.8/child/month
500+ children: $0.6/child/month
For instance, for 150 children, the cost is 100*$1.4 + 50*$1.2 = $200
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.