How to communicate with parents via the web app

The majority of communication with parents is done via the Daily Connect mobile app, in the form of entries. This one-on-one communication enables you to send photos, messages, bottle/diaper/feeding information, and more. 

Another way to communicate directly with the parents/caregivers is the Send to parents feature. It enables you to communicate important updates, reminders, and other information to parents. Send a message, document,  email or text to ensure that you regularly engage with parents and keep them informed about their child(ren).

Follow the instructions below to send a document via the web app

1. Go to Settings  > Send Message/Document.

2. To send a document, select Select File to upload a document that will be saved on the timeline of all children in the selected rooms.

3. Enter the document’s title, notes, and go to Send to parents of those rooms to select the classrooms. 

4. Select Save.

Follow the instructions below to send a message via the web app

1. Go to Settings  > Send Message/Document > Send Message. 
   

2. Enter the message. 

3. Select which rooms’ parents the message should be sent to. The classroom  you are signed into will be selected by default.

4. Select Save. 

NOTE: The message will be posted as a message on the timeline of all children in the selected rooms.

Follow the instructions below to send an email/text via the web app

1. Go to Settings  > Send Message/Document > Send Email/Text. 

2. Select whether you’d like to send an email and/or text and/or SMS to parents. 

3. If you chose to send an email, enter the email subject, message, recipients (parents of rooms or specific children), attach a file, then select Send.

If you chose to send a text message, simply enter the message, select the recipients, then select Send.

4. To confirm whether a message was sent to a parent, select View Text/SMS history or View Email history. 

NOTE: You can only send messages, text messages, email and documents via the web app. The mobile app only allows you to email the entries of the day by going to Menu > Email. 

You can also only send messages, documents, emails, or texts to parents of children in your classroom. 

For more information on teacher profiles and features available to you, go to the How To Videos at the bottom of the Settings page or watch these video tutorials.