Parent Billing and Payments

What is a chargeback?
A chargeback is a dispute initiated by a customer against the merchant who accepted their card as payment in exchange for goods or services. The chargeback ...
Mon, 25 Oct, 2021 at 3:31 PM
Deposit Funding Times
Your transactions will automatically batch out at 8:00pm EST every day. There is no action you need to take to settle your batch each day. Once your batch i...
Wed, 22 Dec, 2021 at 8:58 AM
Why do I have to provide my social security number and date of birth?
All covered financial institutions must collect and verify information from all significant owners of legal entities and their accounts. They must collect a...
Mon, 25 Oct, 2021 at 3:24 PM
When do the fees come out of my account?
All fees associated with your use of Daily Connect's Parent Billing software are accounted for on a daily basis. When a parent payment is processed, ...
Tue, 12 Sep, 2023 at 12:42 PM
How to set sibling or employee discounts
Sometimes, a childcare center offers discounts to families with multiple children enrolled in programs, or to the family members of employees.  To set a...
Tue, 12 Sep, 2023 at 12:46 PM
How to set multiple payers for a child
Often, more than one person will be responsible for paying for their child's childcare. To add new payers to a child's account, log in to the Da...
Tue, 12 Sep, 2023 at 12:52 PM
How to setup late payment fees
To encourage parents to pay in a timely manner, many childcare centers have late payment fees.  To set up late payment fees, log in to the Daily Connect...
Tue, 12 Sep, 2023 at 12:56 PM
How to set up reminder emails for unpaid invoices
When parents forget to pay invoices, sending reminder emails can encourage them to pay.  Automatic reminder emails for overdue invoices can be set up in...
Tue, 12 Sep, 2023 at 3:21 PM
How parents can change the payment method used for autopay
Parents can access their account and change the payment method used for their tuition payments by choosing the 'Invoices' menu option on the mobile ...
Tue, 12 Sep, 2023 at 3:23 PM
How parents can access their end-of-year tax report
Many states allow parents to claim some form of tax credit if they have paid someone else (such as a childcare center) to take care of their child throughou...
Tue, 12 Sep, 2023 at 3:26 PM