Subscription Plans and Billing

Learn more about the different types of subscription plans offered by Daily Connect.

How to update the payment information for the monthly invoice
Log in to the web application, then go to Settings > Account Settings > Billing/Subscription Plan (then 'Change Billing Info' if you have a le...
Tue, 21 Jul, 2020 at 6:41 PM
How to cancel a subscription plan
Log in to the web application, then go to Settings > Account Settings > Billing/Subscription Plan and click on the 'Cancel Subscription' at th...
Tue, 21 Jul, 2020 at 6:40 PM
How is the monthly bill calculated with active children
Active children For Premium+ and Professional+ subscriptions, the bill is calculated each month based on the number of unique active children during the bi...
Wed, 3 Feb, 2021 at 12:03 PM
Differences between legacy subscriptions and Premium+/Professional+ subscriptions
A Legacy subscription is a Premium, Professional, or Enterprise subscription plan. It is not possible to subscribe to those plans anymore, they are not avai...
Wed, 22 Mar, 2023 at 1:05 PM
Differences between a Family and a Professional+ subscription
A Family subscription is designed for nannies and babysitters with a maximum of 3 children under their care. A Family+ subscription has a maximum of 6 child...
Wed, 14 Jun, 2023 at 7:01 AM
How to switch from a Family or Family+ plan to a Professional+ plan
How to switch from a Family or Family+ to a Professional+ plan: Family Subscriptions are handled by Apple/Google, not by us. You need to manually stop the ...
Wed, 14 Jun, 2023 at 7:06 AM