... ...
Skip to main content

How to switch from a Family or Family+ plan to a Professional+ plan

Modified on Wed, 14 Jun 2023 at 07:06 AM

How to switch from a Family or Family+ to a Professional+ plan:

Family Subscriptions are handled by Apple/Google, not by us. You need to manually stop the Family subscription on your phone before starting a Professional+ plan. See  https://support.apple.com/HT202039 (Apple AppStore) or https://support.google.com/googleplay/answer/7018481 (GooglePlay Store) for instructions on how to cancel your subscription. Once your Family Subscription is canceled, go to Settings > Billing/Subscription plan on the Daily Connect website to start your Professional+ subscription.

How to switch from Professional+ to a Family subscription:

Go to Settings > Account Info > Subscription on your mobile app to switch to a Family or Family+ subscription.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article