How to switch from a Family or Family+ to a Professional+ plan:

Family Subscriptions are handled by Apple/Google, not by us. You need to manually stop the Family subscription on your phone before starting a Professional+ plan. See (Apple AppStore) or (GooglePlay Store) for instructions on how to cancel your subscription. Once your Family Subscription is canceled, go to Settings > Billing/Subscription plan on the Daily Connect website to start your Professional+ subscription.

How to switch from Professional+ to a Family subscription:

Go to Settings > Account Info > Subscription on your mobile app to switch to a Family or Family+ subscription.