1. Navigate to https://www.dailyconnect.com , go to Parent Billing > Parents

2. Click on the parent that you need to refund

3. Click on the actions (paid invoice)

4. Click "Refund"

5. You have the option to receive a refund through the online payment method or by doing an offline return, which involves providing cash or a check.

6. For Partial refunds, mark the partial box

7. Click the "$ Enter amount" field.