1. Navigate to https://www.dailyconnect.com Go to Billing and Click on "Parents"
2. Click on the parent that you need to refund
3. Click on the actions
4. Click "Refund"
5. You have the option to receive a refund through the online payment method or by doing an offline return, which involves providing cash or a check.
6. For Partial refunds, mark the partial box
7. Click the "$ Enter amount" field.
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